1. Contact details of the controller and the data protection officer‍
Unless otherwise stated in the following clauses, All Bases Covered Property Ltd, Cyprus, enquiries@abcproperty.eu

2. Transfers to recipients in third countries‍
Under certain circumstances, it may be necessary for us to transfer your personal data to recipients in a third country or several third countries outside the European Union (EU)/the European Economic Area (EEA).
The EU Commission has certified some third countries as having a level of data protection comparable to the GDPR by means of an adequacy decision. For service providers based in the USA, this only applies if they are certified in accordance with the EU-US Data Privacy Framework.
If there is no adequacy decision, we secure the transfer by other measures. These can be, for example, binding company regulations, standard contractual clauses of the European Commission, certificates or recognised codes of conduct.
Unless otherwise stated below, the transfer to a third country takes place either on the basis of an adequacy decision or one of the measures listed above. If you have any questions, please contact our data protection officer.

3. Accessing our Services‍
Purposes of data processing/legal basis
When you access our Services automatically and without your intervention, your browser sends the IP address of the end device used, date and time of access, name and URL of the retrieved file, website from which access is made (referrer URL), browser and, if applicable, operating system of your end device, name of your access provider to our server and temporarily stores them in a log file for the following purposes: to ensure a smooth connection set-up, to ensure convenient/appropriate use of our website, to evaluate system security and stability.
If you agree to geographical localisation on your end device, we process your real-time location data when you use certain functions of our Services (choosing the languages).
The legal basis for data processing is Article 6(1)(1)(f) GDPR. Our legitimate interest lies in the correct presentation of our Services, the protection of our systems and the prevention of unauthorised access to our website. If the presentation serves to prepare a contract, the legal basis for data processing is Article 6(1)(b) GDPR.

4. Contact form, email contact, telephone calls, social media and customer surveys‍
Purposes of data processing/legal basis
Personal data that you provide to us when filling out contact forms, by telephone, by email or via social media will only be used for the purpose of processing your enquiry.

The legal basis for data processing is Article 6(1)(f) or Article 6(1)(b) GDPR. Our and your concurrent (legitimate) interest in this data processing arises from the aim of answering your enquiries, solving any problems you may have and thus maintaining and increasing your satisfaction as a customer or user of our website. If you give your consent as part of a customer survey or user study, Article 6(1)(a) GDPR is the legal basis for data processing based on consent. You can withdraw this consent at any time with effect for the future. Further details on this are set out in the data protection notices of the customer surveys and user studies. The legal basis for the processing of data protection requests is Article 6(1)(c) GDPR, as this is necessary to comply with legal obligations.

If your customer service enquiry leads to a further request, we will use your previously collected data for this request so that you do not have to enter your data again.
In order to process your complaint, it may also be necessary to pass on your contact details to our service partners, who will contact you regarding the next steps (e.g. arranging a maintenance or repair appointment). We will inform you of the name of the specific service partner as part of our communication. The transfer of data is necessary to fulfil our services and thus to perform the contractual relationship with you in accordance with Article 6(1)(b) GDPR.

5. Use of cookies and similar technologies to process usage data
The legal basis for the processing is the legitimate interest of the data controller pursuant to Article 6(1)(f) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter GDPR). Therefore, in this case, the data subject’s consent to the processing is not required, but the data subject must be provided with appropriate information and the personal data must be processed only to the extent necessary and proportionate for the purpose, for the minimum period necessary (which, in the case of session cookies, means the end of the browsing session, i.e. closing the browser). Furthermore, the legal basis for processing is the consent of the User pursuant to Article 6(1)(a) of the GDPR, with regard to Article 155(4) of Act C of 2003 on electronic communications.‍

6. What rights do you have with regard to the processing of your data?
You have the right to request information about the personal data stored about you, free of charge in accordance with Article 15(1) GDPR.
If the legal requirements are met, you also have the right to rectification (Article 16 GDPR), erasure (Article 17 GDPR) and restriction of processing (Article 18 GDPR).
If data processing is carried out on the basis of Article 6(1)(1)(e) or (f) GDPR, you have the right to object in accordance with Article 21 GDPR. If you object to data processing, this will only be continued if we can demonstrate compelling legitimate grounds for further processing that outweigh your interest in objecting. You can send your objection at any time to enquiries@abcproperty.eu
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